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National Debt Relief Review
National Debt Relief can help to settle your obligations for less than what you are owed.
By Holly Johnson
Updated January 13, 2023
Review by Margaret James
Facts verified by Katrina Munichiello
We only recommend the best products through an independent review process Advertisers do not influence our picks. We may earn a commission for visiting partners we recommend. Read our advertiser disclosure for more info.
National Debt Relief logo
Investopedia’s Rating 4.6
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Our Take
National Debt Relief is a highly rated company for debt relief that offers a free consultation with debt counselors who are able to assist. The company was founded in 2009 and the company helps people settle their debts to pay less than what they have to pay. Our independent evaluation of debt relief companies, National Debt Relief earned the highest ranking as “best overall.”
Pros & Cons
Key Takeaways
Company Overview
Pros
No upfront settlement fees
Free consultation can aid you in comparing options
Client portal allows you to monitor your progress in real time
Cons
Fees can run up to 25% of the amount you settle credit
Mobile apps are not available in the program
National Debt Relief logo
overall rating 4.6
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Table of Contents
Pros Explained
Pros and Cons explained
Debt types addressed
Client Onboarding
Customer Service
Company Reputation
Average Relief Amount
Average Time to Relief
Cost
The Concurrence
Final Verdict
Methodology
National Debt Relief is a firm that provides relief via a process known as debt settlement. The goal of this process is to assist customers in getting rid of the burden of debt. In this method, you’ll put aside an amount of money in a savings account every month until you’re able to “settle” your debts for less than what you owe.
You’ll be paying National Debt Relief a percentage of the debts that they settle, but only after you have achieved results. This firm claims that regardless of accounting for their fees, customers save between 30% to 50% of their original debt at the time that the process is completed.
A free consultation can help you decide whether debt settlement is the best option for you.
The process of settling debts can do negative effects on your credit score since you’ll stop paying your debts during your program. Be sure to understand the benefits and drawbacks of debt settlement before you start, and compare with several debt relief firms before making a final decision.
Pros Explained
No upfront settlement fees: With National Debt Relief, you only pay when you get results. Fees are charged in the form of an amount of the debt that is paid off, and only when the negotiation has been concluded.
A free consultation is a great way to compare your options: You can phone National Debt Relief to speak to a debt advisor at no cost. The consultation will give you the chance to discuss your questions and find out whether debt settlement is the right choice for you.
Client portal lets you track your progress live In contrast to other debt relief agencies, National Debt Relief has an online client portal that allows you to manage your program and monitor the process of settling your debt at any time of the day or night.
Pros and Cons Explained
The fees can be up to 25% of the total amount of your debt. Some debt relief companies we studied independently offer fees at a less percentage that National Debt Relief.
There is no mobile application available for the program: While National Debt Relief does have an online client portal, the debt relief company doesn’t offer an app for mobile devices that lets you track your debt settlement program on the go.
Types of Debt Addressed
National Debt Relief aims to aid consumers to pay off unsecure debts, which include any type of debt that isn’t covered by collateral. Fortunately, this company has a page on debt qualification on their website , where they outline which debts qualify and don’t are eligible. The principal kinds of debts they deal with are highlighted below.
Credit card indebtedness
If you are in credit card debt on a traditional credit card or merchant credit card National Debt Relief can assist you in settling for less than what you are owed. This is applicable to major credit cards like American Express, Visa, or Discover as well as co-branded cards offered by retailers such as Kohl’s as well as Sears.
Personal loans and payday loans
You can also negotiate with and resolve any personal debts that you are facing, which includes personal loans from banks or online lenders or even payday loans. Installment loans are also eligible.
Business debts
Business debts may also be negotiated and settled for less than you are owed now. National Debt Relief says these loans should be secured and prefer to help negotiate debts for businesses which are closed.
Medical bills not paid
National Debt Relief can also aid you in paying less than you owe towards your medical charges. Negotiations can be successfully completed by working with hospitals, doctor’s offices, and other medical providers.
Back rent
If you’re in debt on the rent you pay, then you may be capable of negotiating the amount that you owe in arrears. However, you can only bargain this debt if have ceased to be a resident.
Private student loans
You may also be able to settle debt tied to private student loans at a lower rate than your total balance. Be aware that federal student loans do not qualify to be a debt settlement.
You can bundle more than one type of debt into a debt settlement program. If you have medical bills, or business debts for instance, National Debt Relief can assist you in settling them all during your program.
Client Onboarding
Getting started with National Debt Relief requires you to call in to get a no-cost consultation. In this meeting with a debt counselor and debt counselor, you will discuss your financial situation and circumstances and then learn how long the process of settling your debts could take and how much you can save.
National Debt Relief states that you need to be in debt of at least $7,500 to be eligible for their program. You also need to be “several months behind in your payments” since creditors won’t have an incentive to negotiate if you’re current on your payments.
If you don’t have enough debt to qualify for an agreement to settle your debt, you can look into other options like credit counseling or debt management programs (DMPs) and consolidating debt loans.
Customer Service
The benefit when working with a debt relief company is that they are aware of debt collection rules and regulations inside and out. For instance, National Debt Relief states their experts and debt counselors can help you navigate the Fair Credit Reporting Act, the Fair Credit Billing Act, and the Fair Debt Collection Practices Act when you are settling your debt.
The company provides customers with customer service via email and telephone. For your no-cost debt assessment, you are able to make a call to talk with an advisor every day from 8 a.m. to midnight EST as well as Saturday between 10 a.m. to 10 p.m. Existing customers can contact us for assistance via the phone on Mondays and Fridays between 10 a.m. to 8 p.m.
National Debt Relief doesn’t offer mobile apps or an online chat function, so there are fewer ways to contact them for assistance than some of the providers provide. However, their numerous positive user reviews praise rapid response times and the willingness to help.
Company Reputation
The industry of debt relief has many scams This is why it’s important to research businesses before signing up for their services. One method to conduct this research is to use the Consumer Financial Protection Bureau (CFPB) database that lets you search for user complaints among debt settlement companies.
This company scores an average of 4.7 out five stars, based on nearly 35,000 reviews posted by users on Trustpilot.
Because of their excellent reviews and third-party ratings, National Debt Relief received some of the highest scores for company reputation in our independent study.
If you have a complaint about the services of an organization for debt relief, you can submit a complaint to the FTC or call 877 FTC-HELP.
Average Relief Amount
National Debt Relief states that the amount you will save is dependent on a variety of factors. But, the majority of people save 30% to 50% off their debts as well as those savings are realized even after accounting for the fees you pay for your credit settlement plan.
Average Time to Relief
Settlement of debt via National Debt Relief should take between 24 and 48 months all together, which is average among other firms. The time required to complete your program can depend on the amount you owe, the amount you’ll save each month, as well as other aspects like how willing creditors are to bargain.
Cost
National Debt Relief says their clients pay an average of between 15% and 25 percent of the debt they enroll within their programs. However, this fee is only charged after the results have been achieved and the debt has been paid at a lower rate than the original amount.
Generally speaking, their fee ratio is at level with industry averages.
The Competitor
National Debt Relief Accredited Debt Relief
Year Founded 2009Year of Inception: 2009
Accreditation Accredited with the American Fair Credit Council (AFCC)
– Accredited with the International Association of Professional Debt Arbitrators (IAPDA) Accredited with the International Association of Professional Debt Arbitrators (IAPDA) Accredited with the American Fair Credit Council (AFCC)
Not accredited by the International Association of Professional Debt Arbitrators (IAPDA)
Services Offered Debt settlement Debt settlement
Customer Service TouchpointsFree consultation; Telephone and email customer service; Online client portal for free consultation; Telephone and email customer service
Fee : No upfront charges pay 15% to 25% of your debtNo upfront fees; Pay 15 percent to 25 percent of your debt
Average Program Time 24-48 months24-48 months
We decided to contrast top-rated National Debt Relief to Accredited Debt Relief Accredited Debt Relief, a company offering debt relief that earned the second-highest rating in our research study. Both companies received excellent rankings from Investopedia based on their customer service, company reputation, their fees, and the services offered. Further, they both offer the same duration of the program from 24 to 48 months, and both offer free consultations and fees that fall between 15% and 25% of your settled debts.
In this regard, National Debt Relief stands out due to their IAPDA accreditation. National Debt Relief also offers an efficient online portal for customers to manage their programs and monitor their progress at any point of the day or night.
Final Verdict
In the final analysis, there’s no debt relief company that we would recommend more that National Debt Relief due to its company excellence, cost and charges, and its excellent customer service. National Debt Relief scored an average rating of 4.63 out of five possible stars in our analysis, while the typical firm scored only 3.56.
If you’ve got at least $7,500 in unpaid debt you’d like to settle, you should reach out to National Debt Relief for a no-cost consultation. There are no upfront fees needed, and you’ll determine whether debt settlement is the right choice without any commitment.
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How We Review Debt Relief Companies
Investopedia has conducted an independent study that evaluated over 15 different debt relief firms based on its customer support, ratings and company’s reputation, product offerings, pricing and transparency. We looked for debt relief companies that have positive reviews and customer testimonials, as well as customer service accessibility, and the essential information regarding their plans clearly posted online, as well as firms that have excellent ratings from third party sources.
In the end, National Debt Relief scored the highest rating of 4.63 out five stars in our ranking, which secured them the top position as “best all-around.”
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