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National Debt Relief Review
National Debt Relief can help to settle your debts for less than the amount you owe
By Holly Johnson
Updated January 13 2023
Review by Margaret James
Fact checked by Katrina Munichiello
We suggest the top products through an independent review process The advertisers don’t influence our choices. We could receive compensation when you visit the companies we recommend. Read our advertiser disclosure for more info.
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The Rating of Investopedia is 4.6
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Our Take
National Debt Relief is a highly rated debt relief firm that provides a free consultation with debt counsellors who can assist. Established in 2009, the company helps people settle their debts for less than they owe. When we conducted an independent review of debt relief firms, National Debt Relief earned the top spot as “best all-around.”
Pros & Cons
Important Takeaways
Company Overview
Pros
No upfront fees for settlement
Free consultation can assist you in comparing your choices
Client portal allows you to monitor your progress live
Cons
The cost of fees can be up to 25% of your total debt
There is no mobile app that works with the program.
National Debt Relief logo
Overall rating 4.6
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Table of Contents
Pros Explained
Pros and Cons Explained
Types of Debt Addressed
Client Onboarding
Customer Service
Company Reputation
Average Amount of Relief
Average Time for Relief
Cost
The Competitor
Final Verdict
Methodology
National Debt Relief is a company that offers relief through an approach known as debt settlement, which aims to assist consumers in getting free of their debt. With this method, you’ll set the amount in a savings account each month until you’re able “settle” the debt to pay less than what you owe.
You’ll pay National Debt Relief a percentage of the debts they settle, but only after you have achieved results. This firm claims that even after accounting for their fees, customers can save up to 30% and 50% of their original debt by the time the process is finished.
A free consultation can assist you in deciding whether debt settlement is the best option for you.
Debt settlement can cause negative effects on your credit score as you cease making payments on your debts during your program. Be sure to know the benefits and drawbacks of debt settlement prior to deciding whether you want to proceed, and shop around with various debt relief businesses before making a final decision.
Pros Explained
There are no upfront settlement costs: With National Debt Relief, you only pay when you achieve results. Fees are charged as proportional to the amount of debt settled and only once the negotiation is concluded.
Free consultation can help you compare your options: You are able to call National Debt Relief to speak with a debt counselor for no cost. This session gives you the chance to ask questions and find out whether debt settlement is the right choice for you.
Client portal lets you track your progress in real time In contrast to other debt relief agencies, National Debt Relief has an online client portal which lets you monitor your program and follow the process of settling your debt at any time of the day or night.
Pros and Cons Explained
Fees can run up to 25% of the total amount of your debt. A few of the debt relief companies we have independently researched have fees that are lower percent than National Debt Relief.
There is no mobile application available for the program: Although National Debt Relief does have an online client portal, this debt relief service doesn’t provide a mobile app that lets you track the progress of your debt settlement program in the field.
The types of debt addressed
National Debt Relief aims to assist consumers in paying off unsecured debts, which include any type of debt that is not secured by collateral. The good news is that this organization has a page on debt qualification on their website , where they provide a list of debts that qualify and do not meet the criteria for. The principal kinds of debts they deal with are listed below.
Credit card indebtedness
If you’re in debt from a conventional credit card or a store credit card, National Debt Relief can assist you in settling for less than what you have to pay. This is applicable to major credit cards such as American Express, Visa, or Discover as well as co-branded cards from retailers like Kohl’s or Sears.
Personal loans and payday loans
You may also negotiate and resolve any personal debts that you are facing, which includes personal loans from banks or online lenders or even payday loans. Installment loans may also be eligible.
Business debts
Business debts can also be negotiated and settled for less than the amount you are currently owing. National Debt Relief says these loans must be unsecured and prefer to help to negotiate debts for companies that are already closed.
Medical bills that are not paid
National Debt Relief can also assist you in paying less than you owe toward your medical charges. Negotiations can be completed successfully through doctor’s offices, hospitals and other medical professionals.
Back rent
If you’re in debt on your rent, you may be in a position to negotiate the amount you owe in arrears. But, you’re able to negotiate this debt if you have ceased to be an resident.
Private student loans
It is also possible to settle debt tied by private loans with a lesser amount than your balance. Be aware that federal student loans are not eligible for debt settlement.
It is possible to bundle more than one type of debt into a settlement plan. If you have medical bills, and business debts, for instance, National Debt Relief can assist you in settling them all during your program.
Client Onboarding
The first step to begin using National Debt Relief requires you to make an appointment for a complimentary consultation. During this conversation with a counselor for debt, you can talk over your financial situation and situation, then find out the time frame the debt settlement process could take and how much you could save.
National Debt Relief states that you have to owe at least $7,500 in order to be eligible for their assistance. You also need to be “several months behind on your payments” since creditors won’t have a reason to negotiate with you if you’re current on your payments.
If you don’t have enough debt to qualify for the debt settlement program then you may want to look into alternatives like credit counseling, program for managing debt (DMPs) and the debt consolidation loans.
Customer Service
One advantage of working with a debt relief firm is that they know the debt collection regulations and rules both inside and outside. For instance, National Debt Relief states their experts and debt counselors can assist you with your way through the Fair Credit Reporting Act, the Fair Credit Billing Act, and the Fair Debt Collection Practices Act as you settle your debt.
This firm offers email and phone customer service. For your complimentary debt counseling, you’ll be able to contact a counselor Monday through Friday from 8 a.m. until midnight EST, and on Saturdays from 10 a.m. until 10 p.m. Customers who are already customers can call for phone assistance Monday through Friday between 10 a.m. to 8 p.m.
National Debt Relief doesn’t offer an app for mobile devices or a chat feature online There aren’t many ways to contact them for assistance than the ones that some companies offer. However, their many excellent user reviews praise rapid response times and their willingness to assist.
Company Reputation
The industry of debt relief has its share of scams, which is why it’s important to research companies before you sign up for their services. One way to do this is through the Consumer Financial Protection Bureau (CFPB) database, which lets you look up complaints from users of companies offering debt settlement.
The company has an average rating of 4.7 out of 5 stars across nearly 35,000 user reviews on Trustpilot.
Because of their excellent reviews and third-party rankings, National Debt Relief received some of the highest scores on reputation and reputation among our own study.
If you are unhappy about the services of the company that offers debt relief, you can submit a complaint to the FTC or call 877-FTC-HELP.
Average Relief Amount
National Debt Relief states that the amount you can save varies based on a myriad of factors. However, most people save 30% to 50% off of their original debt amounts, and those savings can be realized after taking into account the costs you pay for your debt settlement program.
Average Time to Relief
Debt settlement by National Debt Relief should take between 24 to 48 months that’s the standard for other firms. The time needed to complete your plan can depend on the amount you owe, how much you’ll save each month, and other aspects like the willingness of creditors to bargain.
Cost
National Debt Relief says their clients pay an average between 15 and 25% of the amount of debt enrolled into their service. The fee is only due once results are achieved and debt is settled at a lower rate than the original amount.
Generally speaking, their fee ratio is at par with the industry average.
The Concurrence
Accredited National Debt Relief Debt Relief
Year of Founders 20092011
Accreditation – Accredited by the American Fair Credit Council (AFCC)
– Accredited with the International Association of Professional Debt Arbitrators (IAPDA) Accredited with the International Association of Professional Debt Arbitrators (IAPDA) Accredited by the American Fair Credit Council (AFCC)
Non-accredited with IAPDA. International Association of Professional Debt Arbitrators (IAPDA)
Services Offered Debt settlement Debt settlement
Touchpoints for Customer ServiceFree consultation; phone and email customer service; Online client portal for free consultation. Phone and email customer service
Fee : No upfront charges and pay between 15% and 25 percent of your debtNo upfront fees; pay 15% to 25 percent of your debt
Average Program Time24-48 monthsBetween 24 and 48 months
We decided to contrast highly-rated National Debt Relief to Accredited Debt Relief, the company offering debt relief that earned the second-highest rating in our research study. Both received high ratings from Investopedia based on its customer support, business reputation, fees, and services provided. Further, they both offer the same program length of between 24 and 48 months. Both offer a free consultation and charges that range from 15% and 25% of your settled debts.
With that being said, National Debt Relief stands apart due to their IAPDA accreditation. National Debt Relief also offers a helpful online portal that lets customers oversee their program and track their progress at any point of the night or day.
Final Verdict
At the end of the day, there’s no debt relief company that we would recommend more than National Debt Relief due to its company excellence, cost and charges, and its the quality of its customer service. This company scored an average score in the range of 4.63 out of five possible stars in our research analysis, while the typical company scored just 3.56.
If you’ve got at least $7,500 in unpaid debt you hope to settle, you should contact National Debt Relief for a free consultation. There are no upfront costs to pay, and you’ll be able to find out whether debt settlement is the right choice with no commitment.
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How We Review Debt Relief Companies
Investopedia completed an independent study that compared fifteen debt relief firms according to their customer service, their ratings and company’s reputation in terms of the range of products they offer, their pricing and transparency. We searched for debt relief firms with positive reviews, customer testimonials, customer service accessibility, as well as the crucial information regarding their plans clearly posted on the internet, in addition to companies with high ratings from third parties.
Ultimately, National Debt Relief scored the highest rating of 4.63 out five stars in our ranking and gave them the top spot in our ranking as “best overall.”
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